About Us

Bots, Messaging, and AI

It's an exciting time for artificial intelligence, bots and messaging and we are invested in understanding the impact this growth will have on our clients and the sectors we work in. Soon smart agents will facilitate many mobile interactions, and the post-app era will begin to dominate.

We are offering a 60min briefing to demonstrate some of our prototypes and thinking in this area. 

Let us know your preferred contact details below and we'll get back to you.

Over the past 10 years we’ve partnered with clients in financial services, travel, automotive and utilities

  • Post Office
  • More Than
  • Fidelity
  • Esure
  • Coop
  • EDF energy
  • Toyota
  • Neilson
  • HSBC

It all starts with people and here at The Unit we are hugely proud of the diversity of talent within our team


A few of our awards



Fidelity International - Customer experience design to refine and implement an audience-led approach to customer acquisition.



Featured as one of Econsultancys rising stars of 2016. Selected on innovation, client wins, income growth and successful projects.

Tech and Innovation

Tech and Innovation

In partnership with Ninety.co.uk we rapidly designed built and deployed a pilot that made a difference to the customer experience.

Faced with a challenge?

Get in touch to talk things through


+44 (0)1273 686 713

The Unit (GB) LTDThird FloorLees House21-23 Dyke RoadBrightonBN1 3FE